1) Cookie Policy
Last updated: 18 December 2025
1. Who we are
This Cookie Policy explains how
VIVO Clinic (“we”, “us”, “our”) uses cookies and similar technologies on
vivoclinic.ae (the “Site”). It should be read alongside our
Privacy Policy.
2. What are cookies?
Cookies are small text files stored on your device. We also use similar technologies (e.g., local storage, pixels). Under UK rules, you must be told about cookies and
obtain consent for non‑essential cookies. There is an exception for strictly necessary cookies that enable services you request (e.g., keeping a booking in your basket).
3. The cookies we use
We group cookies by purpose. Exact names and lifetimes depend on your browser and device.
- Strictly necessary (essential for the site, e.g., security, load‑balancing, session state). Consent not required.
- Functional (remember choices such as location or chat widget preferences).
- Analytics (help us understand visits and improve the site). Consent required.
- Advertising/retargeting (measure campaigns and show relevant ads). Consent required.
| Cookie / Storage |
Category |
Purpose |
Provider |
Expires |
| __cf_bm / similar |
Strictly necessary |
Bot mitigation / CDN |
(e.g., CDN) |
30 mins |
| booking_session |
Strictly necessary |
Keeps your booking flow active |
VIVO Clinic |
Session |
| _ga, _ga_* |
Analytics |
Google Analytics measurement |
Google |
13 months |
| _fbp |
Advertising |
Meta pixel measurement/ads |
Meta |
3 months |
| cookie_consent |
Functional |
Stores your cookie preferences |
VIVO Clinic |
6 months |
4. Third‑party cookies
Some third‑party services embedded on the Site (for example, analytics, video or chat tools) may set their own cookies when they load. Where these are non‑essential, we will only run them after you give consent.
5. Managing cookies
- Cookie settings on this site: Click “Cookie settings” in our footer (or the banner) any time to review or change your choices.
- Browser controls: You can block or delete cookies in your browser settings. Blocking essential cookies may break parts of the Site.
- Learn more (UK guidance): ICO’s cookie guidance for the public and organisations.
6. Changes to this policy
We may update this page to reflect technical or legal changes. We’ll update the “Last updated” date and, where appropriate, seek renewed consent.
Use the buttons at the top of the screen to contact us.
